Testimonials
"My ears get totally clogged about twice a year. Kristen is able to quickly and painlessly remove all the wax. My hearing improves instantly. So convenient and worth every penny!"
Josh M, Software Engineer
"I’m 62 and I’ve been dealing with significant respiratory issues for over 8 years now. I have had a lot of exposure to doctors and specialists and hospitals, etc. on a very regular basis. Ever since my respiratory issues started I suddenly began having issues with my ears for the first time in my life, vertigo, tinnitus and allergies making everything worse.
Tinnitus suddenly began in both ears and was a horrific loud squeal in both ears. After all the standard hearing tests, the only thing that has helped is to have my ears cleaned on a regular basis. Even a tiny amount of wax has contributed to my tinnitus. Kristen has been instrumental in helping me to learn what I can do to help myself.
Kristen has always listened to me. Kristen has done all she can to help and give me relief and improve my Tinnitus issues. I have been able to email her between appointments and gain additional advice which I have really appreciated. Kristen is compassionate and knowledgeable and takes time with her patients. I depend on Kristen’s expertise and value her greatly. I would never hesitate to recommend Kristen’s services to someone, she has made a significant impact on my quality of life."
Cathy M, retired CPA
"About three years ago when Kristen was cleaning my ears, she noticed a strange growth in my ear canal. She was able to direct me to the right specialist to have it removed. Turns out it was skin cancer. I am so appreciative she found it!"
Katrina B, Physician Assistant
"I'm in my 70s and have been a patient of Kaiser Permanente for 30 years. Recently, I have begun to have issues with severe wax buildup in my ears making it hard for me to hear. As a result, I have had to make semiannual visits to KP's Head and Neck Surgery clinic which used to be called Ear, Nose, and Throat clinic. I have always received great care from that clinic and have been seen on a number of appointments by Kristen Frey. While the care by all of KP's medical staff has been top notch, I believe Kristen has been the best of all. She is attentive, listens to her patient's concerns, addresses the issues present and does so with great care, kindness and a warmth that provides assurance to her patients that all will be well. I want to give Kristen a ten out of ten for her care. I highly recommend her. She is, quite simply, the best. She has a combination of quality care and personable service. Thank you for your humanity and professionalism."
Robert H, Travel Enthusiast
"I started seeing Kristen Frey about five years ago for my ear cleaning needs. I have hearing loss in my left ear and it is prone to infection. In fact, my left was starting to get an infection the first appointment I had with Kristen. Kristen got my ear infection cleared up, and I have not had any infections since. She takes the time to do a thorough cleaning of both ears and gives medical advice as to keeping ears healthy. I see her about every three months for ear cleaning.
Kristen is so pleasant to speak with, she truly cares about her patients. I can’t say enough good about Kristen’s ability as a medical professional. I recommend Kristen for your ear cleaning needs. Thanks Kristen!!!"